TERMS AND CONDITIONS
Last Updated: 19 July 2026

Welcome to Fruitful Mangoes Websites. These Terms and Conditions ("Terms") govern your use of our website (https://fruitfulmangoes.co.uk) and the purchase of our web design and branding services.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
1. Definitions
"Company," "We," "Us," or "Our" refers to Fruitful Mangoes Websites ("Fruitful Mangoes", "Fruitful Mangoes Creative Branding").
"Client," "You," or "Your" refers to the individual or business entity purchasing services from us or using our website.
"Services" refers to web design, rebranding, website transformation, branding and creative/digital services provided by the Company.
"Deliverables" means the outputs we agree to provide as part of the Services (for example, website designs, brand assets, copy, graphics, and related files).
"Proposal" / "Statement of Work" ("SOW") means our written proposal, quotation, scope, or project agreement (including emails/messages) that sets out the Services, Deliverables, timelines, and fees.
"Business Day" means Monday to Friday excluding public holidays in England and Wales.
2. Introduction and Acceptance of Terms
2.1 These Terms govern (a) your use of our website (https://fruitfulmangoes.co.uk/index.html) and (b) your purchase and use of our Services.
2.2 By accessing our website, requesting a quote, approving a Proposal/SOW, paying a deposit, or instructing us to start work, you confirm you have read, understood, and agree to these Terms.
2.3 If you are acting on behalf of a business, you confirm you have authority to bind that business to these Terms.
2.4 If there is any conflict between these Terms and a Proposal/SOW, the Proposal/SOW will take priority for that project (but only to the extent of the conflict).
3. Description of Services (Web Design and Branding)
3.1 Fruitful Mangoes Websites provides professional website design, website rebuilds, website transformations, and branding/creative services aimed at startups, businesses rebranding, and customers with a strong idea.
3.2 Services may include (as agreed in your Proposal/SOW): discovery calls, strategy, sitemap/wireframes, UI/UX design, website build/development, basic on-page SEO set-up, mobile responsiveness, content assistance, brand identity/design assets, and go-live support.
3.3 Any third-party costs (e.g., hosting, domains, paid plugins, themes, fonts, stock images, email tools, subscriptions) are not included unless we explicitly state they are included.
3.4 Timelines are estimates unless your Proposal/SOW states otherwise. Delays caused by Client feedback, approvals, or missing materials will extend timelines.
4. Client Obligations (Content, Feedback, Approvals)
4.1 You agree to provide everything we reasonably need to deliver the Services, including text, images, logos, brand guidelines, product/service information, and access to accounts (e.g., hosting/CMS) where applicable.
4.2 You confirm you have the rights/permissions to use all content you supply and that it does not infringe third-party rights or break any law.
4.3 You agree to review Deliverables and provide clear feedback/approval within the timeframes set in the Proposal/SOW (or, if none are set, within a reasonable time).
4.4 If you do not respond after we request approval/feedback, we may pause work until we receive it. This may affect delivery dates.
4.5 You are responsible for final checks before launch, including verifying content accuracy (names, addresses, pricing, policies, links) and confirming you are happy for the site/brand assets to go live.
5. Payment Terms, Deposits, and Refunds
5.1 Fees are as stated in your Proposal/SOW (including any staged payments/milestones).
5.2 Unless otherwise agreed in writing, we require a deposit before work begins. The deposit amount and due date will be stated in the Proposal/SOW or invoice.
5.3 Any remaining balance is due as stated in the Proposal/SOW (for example, before handover or go-live). We may withhold Deliverables, access, or go-live support until all invoices are paid in full.
5.4 Late payments: if a payment is overdue, we may pause work until your account is brought up to date.
5.5 Refunds:
Deposit: deposits are non-refundable once work has started, because they secure time in our schedule and cover set-up/initial work, unless we agree otherwise in writing.
Work completed: if you cancel after work has started, you must pay for work completed up to the cancellation date (including any committed third-party costs).
No “change of mind” refunds: once Deliverables have been produced, delivered, or work has progressed, refunds are not available unless required by law.
5.6 If we agree a refund in writing, it will be limited to the amounts paid for Services not yet performed (excluding non-recoverable third-party costs).
5.7 Unless stated otherwise, prices are in GBP and are exclusive of VAT (if VAT becomes applicable, we will add it as required by law).
6. Intellectual Property Rights (Design vs. Code)
6.1 Your materials: you retain ownership of any pre-existing materials you provide (such as your logos, trademarks, photos, and copy).
6.2 Our pre-existing materials: we own (and keep owning) our tools, processes, templates, systems, know-how, and any pre-existing code or assets we use to deliver the Services.
6.3 Design deliverables: unless your Proposal/SOW says otherwise, once you have paid in full, we assign to you the rights in the final approved visual designs and brand assets created specifically for you (excluding our pre-existing materials and third-party components).
6.4 Code/development: unless your Proposal/SOW says otherwise, we retain ownership of the underlying code we create and provide you with a non-exclusive, perpetual licence to use that code as part of your website for your business purposes. This helps us reuse our methods/components across projects.
6.5 Third-party items: fonts, plugins, themes, stock images, and other third-party assets are licensed to you under the third party’s terms (and may require ongoing payments).
6.6 Portfolio rights: you allow us to display the project (including screenshots and a description of the work) in our portfolio, social media, proposals, and marketing materials. If you need the project to stay confidential before launch, tell us in writing.
7. Limitation of Liability and Warranties
7.1 We will provide the Services with reasonable care and skill.
7.2 Except as expressly stated in these Terms or required by law, we do not make guarantees that the website/Deliverables will be error-free, uninterrupted, or will achieve specific results (such as sales, rankings, or conversions).
7.3 Nothing in these Terms limits or excludes liability for: (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, or (c) any liability that cannot be limited or excluded under applicable law.
7.4 Subject to clause 7.3, to the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential losses, including loss of profits, loss of revenue, loss of data, loss of goodwill, or business interruption.
7.5 Subject to clause 7.3, our total liability to you for all claims in connection with a project will not exceed the total fees you paid to us for that project in the 3 months before the event giving rise to the claim.
7.6 You are responsible for: (a) maintaining appropriate backups, (b) keeping passwords secure, (c) ongoing compliance (for example, privacy/cookies/accessibility where relevant), and (d) updates/security if you manage hosting/CMS after handover, unless you have an ongoing maintenance agreement with us.
8. Termination of Services
8.1 Either party may terminate a project by giving written notice.
8.2 We may suspend or terminate Services immediately if you: (a) fail to pay amounts due, (b) repeatedly fail to provide required content/approvals, or (c) ask us to do anything unlawful or infringing.
8.3 On termination:
you must pay for work completed up to the termination date (including non-cancellable third-party costs); and
we will provide any Deliverables completed and paid for as at the termination date, in a reasonable format.
8.4 Termination does not affect any rights or obligations accrued before termination.
9. Third-Party Services
Our Services may involve the use of third-party platforms (e.g., hosting providers, CMS platforms, or plugins). The Client agrees to abide by the terms and conditions of these third-party providers. We are not responsible for any service interruptions or price changes caused by third-party vendors.
10. Governing Law (UK)
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Amendments
We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services constitutes acceptance of the revised Terms.
11. Contact Information
For any questions regarding these Terms, please contact us via our website at:

-Via Email: fruitfulmangoes7@gmail.com
-Via Phone Number: +447405324854
-Via this Link: https://fruitfulmangoes.co.uk/contact